15. Quality Management

-

 

Task 1 Quality Management


What is Quality Management?

It is mentioned as the set of actions and tools that aim to avoid possible errors or deviations in the production process and in the products or services obtained through it, it is monitored that the production process is carried out in a manner appropriate to the obtaining of quality products or services.

What is the objective of Quality Management?

Its ultimate goal is to meet the quality standards that are set, to ensure an end result that is ideal for customers and at the same time to simplify processes during production.

 

Which are the key components of Quality management? Describe in detail each one.

·       Administration: ISO 9000 provides a system for achieving organizational progress through strategic goals, understanding user needs, productivity, etc. through corrective and preventive actions.

·       Quality system: the organization is required to document the procedures and put them into practice, in such a way that, if a change is made, it is also recorded in writing. It is necessary to have the documentation that is adjustable to one hundred percent.

·       Quality assurance: The standard ensures that every facet of the organization functions optimally.

 

Describe what Quality Management involves. (process)

It involves establishing requirements to certify that an organization has a quality system in accordance with the standards that are contemplated whose rules establish all the procedures that must be carried out during the productive activity of the company, defining the organizational structure, as well as the procedures to be carried out or the resources to be used.

 

What does “Quality Improvement Methods” refer to? Explain in detail.

These are the methods that contribute to the development of quality management. Some of these serve to detect problems with the participation of employees while others start from measurements or data obtained from the process to be controlled and from the analysis of that data, the desired results can be obtained.

 

What are the Quality Management principle that the International Standard for Quality Management adopt? Write a description of each. 

1.     Customer focus: to meet the needs and exceed expectations it is necessary to prioritize the customer this will also help if you want to obtain more income with customers,

2.     Leadership: This principle is necessary to maintain an organized and participatory environment, that is, the leader will be responsible for making all parts of the company work in an environment of harmony.

3.     Team engagement: It's important to keep employees in mind, provide them with training, make sure they're satisfied with their work, recognize their achievements, and provide them with the necessary tools.

4.     Integration: effective communication with teams must be generated, this achieves talent retention and therefore consistent and predictable results are obtained.

5.     Continuous improvement process: it is important to keep track and follow up on action, this allows to generate opportunities and boost performance.

6.     Evidence-based decision: Experts point out that a data analysis can reduce levels of uncertainty and guide more objective actions.

7.     Relationship management: ISO 9001 standards suggest companies cultivate good relationships with these people if they want long-term success since their power influences organizational performance.

 

What are the benefits of Quality Management?

according to ISO standards, the quality management activities are:

Internal: better documentation, greater knowledge of quality, increased efficiency and operational productivity, improved communication, and reduced costs.

External: perception of higher quality, improved customer satisfaction, competitive advantage, reduction of quality audits by the client and increase in market share.

 

Sources:

- “Qué es la gestión de la calidad?” (August 25,2020). www.nueva-iso-9001-2015.com

https://www.nueva-iso-9001-2015.com/2020/08/que-es-la-gestion-de-la-calidad/

-Matamoros, O. (Dec-Jan, 1999). “Normas ISO 9000: su Base Documental”.

-Da Silva, D. (february 1, 2021). “¿Cómo implementar un sistema de gestión de calidad?”. Blog de Zendesk. https://www.zendesk.com.mx/blog/sistema-gestion-de-calidad/

Comentarios

  1. Carlos Alamea30 de diciembre de 2021 a las 12:20 p.m.

    We agree on some of the answers and I find the way in which you summarized the concepts very interesting because they are concise

    ResponderBorrar
  2. Sophia Morales30 de diciembre de 2021 a las 1:00 p.m.

    I agree with you, resource management is a strategy that allows to considerably reduce errors in processes, and therefore, the number of losses they look minor, between better administration. The administration of resources allows a better distribution of them according to the tasks or activities that must be carried out

    ResponderBorrar

Publicar un comentario

Entradas más populares de este blog

9. Definitions

-
Administration Provide a definition of administration. -         Administration is the process that seeks through planning, organizing, executing, and controlling resources to make them more efficient use to achieve the objectives of an institution.   Sources. Quiroa, Myriam (January 29, 2020). Administración. economipedia.com   https://economipedia.com/definiciones/administracion.html   Concepts of Administration -Henry Fayol: refers to the concept as knowing how to organize, foresee, command, coordinate, and control different tasks in the appropriate way.   -Clushkov: for him this discipline focuses on organizing and transforming existing information in an orderly manner with the aim of improving process management.   -Guzmán Valdivia I: refers to the effective direction of the activities and collaboration of individuals to obtain a certain result.   Source . ILET. (s.f).   “El c...
Leer más

3-TASK 1 MONEY, FOREIGN EXCHANGE, FINANCE.

-
  3-TASK 1 MONEY, FOREIGN EXCHANGE, FINANCE.   Name: Alondra Maricela Ramírez Aguilar. Nua: 311517 1.      How are money and currency defined? The currency of exchange isa means of transaction, an accounting unit, is portable, durable, divisible and fungible; money is all the above plus a repository of value for a long time. 2.      What are the differences between currency and money?  Currency is somewhat durable, it is portable, divisible. Gold and silver store great value that is held in place in the bank vault.   3.      What are their most important characteristics? Currency The value of the currency will always depend on the law of supply and demand in the market. Its value must be the same for all people, entities, companies and organizations and institutions in a country. It is also an economic exchange through checks, promissory...
Leer más

10. Administration VS Management

-
  Student’s Name: Alondra Maricela Ramírez Aguilar. Nua: 311517   What are the key differences between management and administration? Explain each of them in detail. -         Definition by Definition Management is the act of managing people and their work for achieving an organization's goal using its resources. Administration is an organized process of administering the management of an organization.   -         Extent Difference Management is exacting the discharge of policies. Administration is exacting the assurance of primary policies and objectives.   -         Working Area Management is a low and mid-ranked function, it works for the low, medium and top levels organizational needs of an enterprise. But the administration is a high-ranked function, it entirely manages the overall management activities and demands of a company wit...
Leer más