20. Business communication and Technology

 Name: Alondra Maricela Ramírez Aguilar.

Nua: 311517

INFORMATION TECHNOLOGY & COMMUNICATION

 

What is Managing information withing and outside the organization?

Managing information outside the organization is knowing or deciphering how to deal with the media, managing corporate news and how to manage the crisis of public enterprises. Information management within the organization the management of new technologies and information management skills for greater productivity.

 

What is the importance of it? 

The importance is because if you know and develop information management skills inside and outside the organization, you don't become obsolete and the company continues to move forward as technology advances, positions, and attracts a lot of profits. and a great recognition for people who can consolidate and manage a company despite the difficulties and constant technological changes.

 

What are the new technologies that companies have to manage for communications purposes? 

e-mail, voice mail, internet, groupware, CD-ROM, teleconferences, faxes and telexes

 

Describe the role of technological discoveries throughout history.

The telephone and telegraph marked the beginning of the rapid growth of technology. In 1960, many of the companies were attracted by computer technology to handle data processing computers. Programming had to be done from scratch since there was no software and the people who did it had no experience in the businesses that could have the technology. In the decade of the 70 most people could have computers that had access to information and at last a software package was developed, but the costs were very high. In the decade of the 80, there was already development of fiber-optic networks and satellite technology along with more powerful computers, which facilitated the growth of information technology in organizations. Now there are laptops equipped with large capacities and processing programs for the collection of information.

 

What is the importance of technologies in the globalized business world? 

They are important in a globalized world because they help and support the commercial fields, entrepreneurs save time, money, and work through new technology. This means that by incurring a lower cost you can send or receive more information in a short time through e-mail, voice mail, internet, groupware, etc.

 

Describe the use of the technologies in the communication field. 

Internet: In business communication is a large group of computer networks that connect people and groups of services and information around the world.

Online library catalogs and other databases: many libraries offer their catalogs online we no longer have to search in drawers, now a click takes us to the information.

Commercial online information services: it is a means to be able to access commercial information in a fast and economical way, some examples are the networks that share a monthly fee for basic services.

Graphic design principles: programs for design are accessible, although they often show the lack of user training.

E-mail and other technologies for communication: is the communication that can be done in a matter of minutes, it is effective, fast and economical.

Facsimile machine: fax is a flexible and inexpensive form of e-mail, receives and prepares a hard copy of the document. With the new technology, credit card-accepting machines are being installed in airport halls, convention centers, etc.

Telecommuting: different means are used to work from home, having many advantages such as the reduction of time, travel expenses, etc.

Cellullar telephones: they transmit messages by radio waves, are a powerful communication tool especially for people who have to be moving in organizations, help to be more efficient over time, maintain communications to employees and customers, build strong interpersonal relationships.

Teleconferences: It is possible to establish a communication between several groups and in different places, reducing the costs of hotels, food, time lost in transfers, etc. Its result is the same as if it were in person since it includes audios, images, videos

 

What are the Do’s and Don’ts of Electronic Communication? 

Ø  Send messages on electronic systems that are related to business.

Ø  Do not flood the system with “junk mail”

Ø  Be conscientious I check and responding to electronic messages.

Ø  Read each message very carefully before sending it.

Ø  Avoid sending sensitive information.

Ø  Analyze if the electronic system is appropriate for your message.

Ø  Organize your message carefully

Ø  Avoid extensive and detailed information.

 

How have the Information & communication technologies changed the structure of business organizations? 

·       In companies, colleagues do not need to be in the same place.

·       Telework allows people to work where they are most convenient.

·       Improve profits because the company is more competitive.

 

What are the legal and Ethical implications of the use of technologies? Explain the in detail.

-        The security and integrity of personal information collected by government and private agencies must be ensured.

-        There are no personal registration systems whose existence is secret.

-        People have the right of access, inspection, review, and amendment.

-        There must be no use of information that is not obtained.

-        System managers are responsible and may be held liable for damage caused.

Despite regularization, laws and ethical principles, most people feel that they have less privacy and that laws tend to favor employers.

 

Sources:

[Computer education for all] (February 25, 2016). “Business communication and technology by computer education for all unit 3”. YouTube. https://www.youtube.com/watch?v=w1QyRsniYVk